Terms of Service

Terms of service for Raleigh Roof Pro customers

Last Updated: March 2026

Agreement to Terms

By accessing our website or using our services, you agree to be bound by these Terms and Service. If you do not agree with any part of these terms, please do not use our services.

Services

Raleigh Roof Pro provides residential and commercial roofing services including but not limited to:

  • Roof inspections and assessments
  • Roof repairs and maintenance
  • Complete roof replacement
  • Storm damage restoration
  • Gutter installation and repair

Estimates and Pricing

All estimates provided by Raleigh Roof Pro are based on visible conditions at the time of inspection. Additional work may be required once the project begins if hidden damage or structural issues are discovered. Any additional work will be communicated to you before proceeding, and separate authorization will be required.

Estimates are valid for 30 days from the date of issue unless otherwise specified. Prices may be subject to change due to material cost fluctuations.

Service Agreement

Upon acceptance of an estimate:

  • A written contract will be provided outlining scope of work, materials, timeline, and payment terms
  • A deposit may be required to schedule work
  • Final payment is due upon satisfactory completion of work
  • We reserve the right to file a mechanic's lien for unpaid work

Warranties

Raleigh Roof Pro provides:

  • Workmanship Warranty: We stand behind our installation work
  • Manufacturer Warranties: Materials are covered by manufacturer warranties as specified
  • Extended Warranties: As a GAF Master Elite contractor, enhanced warranty options are available

Warranty terms and conditions vary by project. Specific warranty information will be provided in your service contract.

Customer Responsibilities

Customers agree to:

  • Provide accurate information about their property and roofing needs
  • Ensure safe access to the work area
  • Remove or secure personal property near the work area
  • Notify us of any known hazards or special conditions
  • Make timely payments as agreed

Weather and Scheduling

Roofing work is weather-dependent. Raleigh Roof Pro reserves the right to reschedule work due to inclement weather or unsafe conditions. We will communicate schedule changes promptly and work to accommodate your needs.

Limitation of Liability

Raleigh Roof Pro's liability is limited to the value of services provided. We are not liable for:

  • Pre-existing damage to property not caused by our work
  • Damage caused by acts of nature occurring after project completion
  • Consequential or incidental damages

Dispute Resolution

In the event of a dispute, both parties agree to attempt good-faith resolution before pursuing legal action. Any legal proceedings shall be conducted in Wake County, North Carolina.

Insurance

Raleigh Roof Pro maintains comprehensive general liability insurance and workers' compensation coverage. Certificates of insurance are available upon request.

Contact Information

Raleigh Roof Pro
1037 N West St
Raleigh, NC 27603
Phone: (904) 372-1677
Email: contact@raleighroofpro.com

Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective upon posting to this website.